Flight attendants at WestJet, Canada’s second-largest airline, have started strike action during one of the country’s busiest summer travel periods, creating uncertainty for thousands of passengers.

The dispute is focused mainly on pay, particularly compensation for work performed before aircraft leave the gate, known in the airline industry as ground pay.

WestJet began reducing flight operations ahead of the strike and has offered passengers options including free cancellations and schedule changes for affected flights taking place over the holiday weekend and through Tuesday.

Why Are WestJet Flight Attendants Striking?

The main disagreement between the airline and cabin crew involves wages and compensation structures. Flight attendants argue that certain duties performed before takeoff should be properly paid, while WestJet says it remains committed to reaching a negotiated agreement.

The airline said it is continuing discussions with representatives and wants to reach a tentative deal that recognizes the role and contribution of its cabin crew.

Can Passengers Get a Refund?

Passengers affected by cancellations or major disruptions may be eligible for refunds or alternative travel arrangements, depending on their booking details and the circumstances of their flight.

Travellers are advised to check directly with WestJet for the latest information regarding their specific flight and available options.

What Should Travellers Do?

Passengers travelling during the strike period should:

• Check their flight status before heading to the airport
• Review available cancellation or rebooking options
• Allow extra time for possible delays
• Keep updated through WestJet’s official communication channels

With WestJet serving more than 130 destinations in Canada and internationally, the strike could affect a large number of travellers during the peak summer holiday period.

The airline and flight attendants’ union remain in negotiations as passengers wait for a resolution.